Testimonials
Below you will find some of the comments, email and testimonials people have sent me over the years.
Comments from 2010
Please add us to your list...
We had ****** ********* come to our house to repair our computer and they said we had to buy a new one.
Then wanted to charge us over $100 to look at our system when we said we could not get a new system.
James at Reno geeks said on the phone our problem did not sound that bad and came over the next day.
Less then 10 minutes after he got here our system was working again and for less then what ****** *********
wanted to charge us just to say nothing could be done. Thank you!
T.V. Tano, Stead, NV.
(Bad video adaptor)
Good is good...
I just can't say enough good things about you Jim.
Please post this up on your netpages. The store said I just needed a new system I kept thinking that they just wanted to sell me something, which they tried to do.
Jim came by my place and told me that they were right but gave me a CD that would at least let me get my email while I save up for a new machine. He never tried to sell me anything I did not ask about.
And after 30 minutes of talking to me he just handed me a few cards and said to tell my friends about him and the visit was on the house as my computer was too far gone to do much with. You don't meet many people today that really care about customers.
But this is one of them.
E. Bacon, NW Reno, NV.
(Diag, bad Hard drive)
Can you add me to your website James?...
Just want to say thanks one more time. After going through a few guys on craigslist I thought for sure I was going to have to buy a new computer.
I never thought that just one setting could do so much damage. Your my IT guy!
F. La'Isea, Sparks, NV.
(Changed BIOS Setup)
Comments from 2009
Thank you for the free email advice...
Everything is working fine now. I will recommend you to some of my friends and will call you if I need any other help in the future.
S. Eliseo, Reno, NV.
(Changed system settings)
Please add this to your web page James...
I took my computer into some cheap place I found on the internet. They ended up telling me it would cost me much more then they claimed to charge and kept my computer for months. All the while trying to sell me a new computer every time I called asking if they were done with my computer. I felt like all my photos were being held hostage. I got it back from them and had James come to my house to take a look at my computer. He showed me in less then 5 minutes what was wrong and even how to fix it myself if it happens again. I am telling everybody about his great service.
W. Jackson, Stead, NV.
(Software re-install/Adware Removal)
I wanted to give you a testimonial...
I have used, fixed, and built computers since 1982. I was also a Novell Network Engineer. When I cannot fix my own systems I call James at Reno Geek to solve those unsolvable problems. He is efficient, professional and responds quickly.
He is the best technician I know. Thanks James.
B. McCready, Reno NV.
(Trojan/Root Kit Removal and Network Assistance)
Comments from 2008
Hi James, just wanted to say...
Thank you for helping us out so fast. You saved us thousands we thought we might loose.
L Zinica, Reno, NV.
(Offsite Backup Setup, Disaster Recovery & Insurance Claims)
Wonderful.
James, I thought when that online service from CLs crashed my computer I had lost all my files for sure.
Thank you so much for getting my computer back up on its "feet".
D Bouggis, Reno, NV.
(Spyware removal, Boot Errors)
Amazing.
I don't know how you do what you do. but you do it well, Thank you.
K.T. Langest, Reno, NV.
(Memory Card Data Recovery)
Comments from 2007
I just wanted to say thank you.
Everybody just laughed at me when I wanted to fix the computer I learned to program on.
One store even hung up on me when I told them it was close to thirty years old.
You just said "let's do it" found the parts and had it back to me Monday morning.
What can you say about your kind of service but great!
D. McCloud III, Virginia City, NV.
(XT Power Supply Replacement)
Hey there Jim,
I just wanted to say thanks again for your help with the website.
Everybody wanted money just to answer a few questions and you got me going again without even asking for a cent.
You are going to get my business when I get the funds for the overhaul. Thanks again.
V. Martian, Reno, NV.
(Website, Server Side Includes Help)
I called ****** ******** from the craigs lists and he kept my computer for almost three weeks and still was not done with it.
I picked it up and James got it working in just a few hours and did not have to reinstall everything like ****** said I would have to do.
You are the GEEK!
E.H. Stein, Reno, NV.
(Trojan/Root Kit Removal)
Hi James,
I can't thank you enough for all your help this weekend.
Thought for sure when the IT department said I had lost all my laptop files forever that I would have to start all over with my databases.
Susan then told me to call you and you show up and do in a half an hour what they could not do in a week.
You ever need a job you have one with us.
Thank you James.
M. Silva, Carson City, NV
(Data Recovery)
Comments from 2006
We talked with RenoGeek a number of times and then went with a different company because they were cheaper.
The other company made things worse so we called RenoGeek back and asked them for help. Not only was everything fixed fast but we were treated with respect even though they knew we had called somebody else in.
C. Jacobson, Reno, NV
(Network Trouble Shooting)
I called james at three in the afternoon on a sunday and not only did he answer but he came over to my house and had my computer running again before the hour was up.
J. Simon, Sparks, NV.
(Bad Video Card)
Thanks for the quick reply. I followed your advise and deleted all of the
startup programs excluding the ones for security and it has helped a lot.
Start up time went from about 6 min. down to about 2. Is that close to being
normal or is it still too long a time. Seems ok to me. Thanks again for your
help.
P.W, Reno, NV.
(System slowdowns)
Comments from 2005
Hey James! I did what you said and it worked the first time!
I should have called you a month ago. Thanks a million! I will be keeping your number.
V. Dannels, Verdi, NV.
(External USB Hub & Hard Drive setup)
Hello James,
I just wanted to thank you again for your help.
After dealing with B*** B** for two weeks it was nice to have a honest person come and help me out.
I have already passed out the cards you gave me to my friends.
Once again thank you.
J. Sato, Reno, NV.
(Virus/Spyware Removal, Data Recovery)
Hi James, just wanted to say...
Thank you for helping us out so fast. You saved us thousands we thought we might loose.
L Zinica, Reno, NV. (Offsite Backup Setup, Disaster Recovery & Insurance Claims)
Wonderful.
James, I thought when that online service from CLs crashed my computer I had lost all my files for sure. Thank you so much for getting my computer back up on its "feet".
D Bouggis, Reno, NV. (Spyware removal, Boot Errors)
Amazing.
I don't know how you do what you do. but you do it well, Thank you.
K.T. Langest, Reno, NV. (Memory Card Data Recovery)
Comments from 2007
I just wanted to say thank you.
Everybody just laughed at me when I wanted to fix the computer I learned to program on.
One store even hung up on me when I told them it was close to thirty years old.
You just said "let's do it" found the parts and had it back to me Monday morning.
What can you say about your kind of service but great!
D. McCloud III, Virginia City, NV.
(XT Power Supply Replacement)
Hey there Jim,
I just wanted to say thanks again for your help with the website.
Everybody wanted money just to answer a few questions and you got me going again without even asking for a cent.
You are going to get my business when I get the funds for the overhaul. Thanks again.
V. Martian, Reno, NV.
(Website, Server Side Includes Help)
I called ****** ******** from the craigs lists and he kept my computer for almost three weeks and still was not done with it.
I picked it up and James got it working in just a few hours and did not have to reinstall everything like ****** said I would have to do.
You are the GEEK!
E.H. Stein, Reno, NV.
(Trojan/Root Kit Removal)
Hi James,
I can't thank you enough for all your help this weekend.
Thought for sure when the IT department said I had lost all my laptop files forever that I would have to start all over with my databases.
Susan then told me to call you and you show up and do in a half an hour what they could not do in a week.
You ever need a job you have one with us.
Thank you James.
M. Silva, Carson City, NV
(Data Recovery)
Comments from 2006
We talked with RenoGeek a number of times and then went with a different company because they were cheaper.
The other company made things worse so we called RenoGeek back and asked them for help. Not only was everything fixed fast but we were treated with respect even though they knew we had called somebody else in.
C. Jacobson, Reno, NV
(Network Trouble Shooting)
I called james at three in the afternoon on a sunday and not only did he answer but he came over to my house and had my computer running again before the hour was up.
J. Simon, Sparks, NV.
(Bad Video Card)
Thanks for the quick reply. I followed your advise and deleted all of the
startup programs excluding the ones for security and it has helped a lot.
Start up time went from about 6 min. down to about 2. Is that close to being
normal or is it still too long a time. Seems ok to me. Thanks again for your
help.
P.W, Reno, NV.
(System slowdowns)
Comments from 2005
Hey James! I did what you said and it worked the first time!
I should have called you a month ago. Thanks a million! I will be keeping your number.
V. Dannels, Verdi, NV.
(External USB Hub & Hard Drive setup)
Hello James,
I just wanted to thank you again for your help.
After dealing with B*** B** for two weeks it was nice to have a honest person come and help me out.
I have already passed out the cards you gave me to my friends.
Once again thank you.
J. Sato, Reno, NV.
(Virus/Spyware Removal, Data Recovery)
We talked with RenoGeek a number of times and then went with a different company because they were cheaper. The other company made things worse so we called RenoGeek back and asked them for help. Not only was everything fixed fast but we were treated with respect even though they knew we had called somebody else in.
C. Jacobson, Reno, NV (Network Trouble Shooting)
I called james at three in the afternoon on a sunday and not only did he answer but he came over to my house and had my computer running again before the hour was up.
J. Simon, Sparks, NV. (Bad Video Card)
Thanks for the quick reply. I followed your advise and deleted all of the startup programs excluding the ones for security and it has helped a lot. Start up time went from about 6 min. down to about 2. Is that close to being normal or is it still too long a time. Seems ok to me. Thanks again for your help.
P.W, Reno, NV. (System slowdowns)
Comments from 2005
Hey James! I did what you said and it worked the first time!
I should have called you a month ago. Thanks a million! I will be keeping your number.
V. Dannels, Verdi, NV.
(External USB Hub & Hard Drive setup)
Hello James,
I just wanted to thank you again for your help.
After dealing with B*** B** for two weeks it was nice to have a honest person come and help me out.
I have already passed out the cards you gave me to my friends.
Once again thank you.
J. Sato, Reno, NV.
(Virus/Spyware Removal, Data Recovery)
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email: James@renogeek.com
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